AG silver, we respect our customers and understand that privacy, so weíve policies intended to ensure that your personal information is handled safely and responsibly.
The Information collected We collect various types of information when you use our site, we donít shared customer information with third parties. When you order from us, we collect your name, address, e-mail address, phone number. But we donít collect your credit card number because the payment have high security personnel information by PayPal When you request to be on our member both retailer and wholesale customer, we collect your name, address, e-mail address and phone number. When you request to be on our mailing list, we collect your email-address.
The Information used We may use your information for marketing and promotional purposes. We send out e-mails and direct mail or catalogs to our customers about products or events that we think may be of interest to them. We also may send you special promotions, new arrivals or new site features.
AG silver proudly ships worldwide with UPS. The shipping fee for international orders that calculate with weight of all product and destination location. When you finish order and check out to payment, our system will calculate shipping fee from total weight and your location then we add shipping fee in your order together. So, we ship from Thailand to your country with UPS. Shipping time is 7-14 business days.
15-day Return Policy We are confident that your order for the highest customer satisfactions. If you not satisfied for any reason, you may return order within 15 days from the date of shipment for refund and exchange. Returning order Please follow this steps.
1. Contact Customer Service for request to return by send email: email@example.com with order code, list the item(s) and PayPal account for transfer money. 2. We will send email back a return code and address to shipping. 3. You print the a return code and address to shipping. Send you item(s) and return form. 4. We are not responsible for item(s) lost while shipping and shipment cost. 5. We receive your package and verify the returned item(s) 6. We refund within 10 business days and pay with PayPal.
We accept PayPal payment in the following forms: If you wish to submit payment via PayPal, please follow these instructions: 1. Select "PayPal" in our store's checkout billing screen and complete the checkout process. Please note the total amount, which will be given once you have confirmed your order. 2. In the payment confirmation screen, click on the Paypal button. 3. On the Paypal payment screen, enter the total for your order and log in to your Paypal account.